Services
Beyond the traditional installation mentality, we offer a broad range of special consultative services including System Design, Site Layout, Training, and Project Coordination. Our investment in CAD equipment and training as well as our focus on listening to and meeting our customer’s needs sets us apart from most of the other Systems Integrators. In addition, with technology advancements and increased security advancements, we offer a no-cost evaluation and upgrade analysis of any existing system.
Solutions:
At Systems Integration, we strongly believe that the best and only way to work with a customer is to first listen to the customer’s needs. Utilizing our extensive experience, we strive to provide innovative solutions, often providing several choices to allow for budget and growth considerations. It is our goal to provide the best platform and product mix for your environment. Projects ranging from a single secured door to a 3000-drop voice/data project are given the same consideration and attention to detail. Because we are an independent, locally owned business, we have the flexibility to look at the best solution for the customer rather than following a prescribed template. In addition, we understand what it takes to co-exist and integrate smoothly into existing infrastructures.
Quality:
Our rapid growth has been a direct result of customer referrals. The quality and support of our installations is second to none. Regardless of the size of project, each job we undertake involves extensive planning/forecasting, regular meetings with the customer, and a project closeout procedure that allows everyone involved to approve the work. Our emphasis on training and certifications on all products we offer further ensure that the prescribed installation procedures are followed, thus resulting in a quality installation.
Experience:
We have assembled a team of highly trained professionals capable of providing a well-planned and thorough solution. Our philosophy of providing factory training to our employees results in lower on-the-job learning time and allows us to operate more efficiently and work within the project timeline better. Our project managers are empowered to make on-site decisions and are tasked with providing the customer with a quality project as quickly as possible. Collectively, our staff averages over 10 years of experience with the products we offer and many have advanced Engineering and/or Electronics degrees.
Support:
Our support both during and after an installation is our focus. It is not difficult to find opportunities in our markets however we rely heavily on our company’s reputation, which is strongly linked to our ability to provide support. We offer 24/7 support and are string believers in continued software/hardware maintenance and preventative support. Unlike many of our competitors, we maintain a large service inventory that allows us to respond and resolve issues quickly and efficiently. Reduced time to resolve issues translates into cost savings to our customers. System training is always included in our proposals.